Last updated: May 5, 2026
Introduction
Welcome to Discover Avignon. These Terms of Service (“Terms”) govern your use of our website at www.discover-avignon.com and the experiences we offer. By accessing or using our website and services, you agree to be bound by these Terms.
Operator: Discover Avignon, Avignon, France. Contact: contact@discover-avignon.com
Our Services
Discover Avignon provides self-guided walking experiences in Avignon, France. These include:
- Guided Walks: Curated itineraries delivered via a virtual guide (mobile app or printed pack)
- Treasure Hunts: Interactive, gamified exploration experiences
Our tours are designed to be completed at your own pace. They are delivered digitally or via a physical pack - they are not accompanied by an in-person guide.
Use of the Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the website or its systems
- Reproduce, distribute, or modify any content from this website without our prior written consent
- Use automated tools to scrape or collect data from the website without permission
Bookings and Payment
When you purchase an experience through our website or a third-party platform:
- Prices are displayed in Euros and include applicable taxes
- Payment is processed at the time of purchase
- You will receive confirmation of your booking by email
Cancellations and Refunds
Since our experiences are delivered digitally or as physical packs, refunds are handled on a case-by-case basis. If you are unable to use your experience due to circumstances beyond your control, please contact us at contact@discover-avignon.com and we will do our best to find a solution.
Intellectual Property
All content on this website - including text, photographs, illustrations, maps, route designs, and branding - is the property of Discover Avignon or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without prior written permission.
Your Safety
Our experiences take place outdoors in public spaces. By participating, you acknowledge that:
- You are responsible for your own safety and the safety of anyone in your group
- You should wear appropriate footwear and clothing for walking
- You should be aware of traffic, uneven surfaces, and weather conditions
- Discover Avignon is not responsible for accidents, injuries, or loss of personal property during an experience
Limitation of Liability
To the fullest extent permitted by law, Discover Avignon shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use of our website or services
- Loss or damage to personal property during an experience
- Inaccuracies or errors in website content, including points of interest descriptions or historical information
- Service interruptions or technical issues beyond our control
Our total liability for any claim shall not exceed the amount you paid for the specific experience giving rise to the claim.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and privacy policies.
Governing Law
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Avignon, France.
Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date at the top of this page indicates when the Terms were last revised. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, please contact us at:
Email: contact@discover-avignon.com